This document outlines the rules, rights and responsibilities that all Sandibet members are required to understand. Please read it carefully before registering or using any of our services.
Key Summary
Our Terms and Conditions are built on six core principles to protect all parties and ensure a fair gaming experience.
Only individuals aged 18 and above are eligible to register. Each player is permitted to hold only one active account, and all information provided during registration must be accurate and up to date.
All financial transactions are processed securely. Deposits are credited instantly, while withdrawals are completed within 15 to 30 minutes for accounts that have completed the KYC verification process.
All bonuses and promotions are subject to clearly stated wagering requirements. sandibet reserves the right to modify or withdraw any promotion with prior notice to members.
Players are responsible for keeping their password and login details confidential. sandibet will never request sensitive information via email or live chat without identity verification.
Every game has its own rules that must be followed. The use of automated software, bots, or any unauthorised method to gain an unfair advantage is strictly prohibited.
Sandibet reserves the right to suspend or terminate accounts that violate any of these terms. Valid balances will be returned upon completion of the investigation, subject to the applicable withdrawal policy.
Welcome to sandibet, an online casino platform offering a wide range of games including video slots, Live Casino, and Fish Shooting Games exclusively for Malaysian players. These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "Player" or "Member") and sandibet (hereinafter referred to as "Platform" or "We").
This document governs the use of the website sandibet.vu, mobile app and all related services provided by Sandibet. These Terms should be read together with Privacy Policy and Responsible Gaming Policy all of which form part of the overall agreement between you and sandibet.
Sandibet reserves the right to modify, add to, or amend these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms periodically to stay informed of the latest applicable version.
To register and use sandibet services, you must meet all of the following eligibility requirements:
Each player is only permitted to hold one (1) active account at sandibet. This includes accounts registered using the same name, address, phone number, email address, IP address, or device. Detection of multiple accounts will result in the closure of all related accounts and forfeiture of any associated balances or wins.
You are responsible for ensuring that all information provided during registration is accurate, complete and up to date. This includes your full name, date of birth, phone number, email address and bank details. Any false or misleading information may result in immediate account suspension or termination.
You are solely responsible for keeping your account username and password secure. Sandibet will not be liable for any losses arising from unauthorised access to your account due to negligence in safeguarding your login credentials. Please notify us immediately if you suspect your account has been compromised.
Sandibet accepts a variety of popular payment methods in Malaysia to make your deposit process easy:
Minimum deposit is RM 20 per transaction. There is no maximum deposit limit set for standard accounts; however, accounts that have not completed KYC may be subject to a daily deposit limit. Once KYC verification is complete, your daily deposit limit will be automatically increased.
All transactions on sandibet are processed in Malaysian Ringgit (MYR). If payment is made in a foreign currency, the prevailing exchange rate applied by our payment processor will be used, and Sandibet is not responsible for any exchange rate differences.
Sandibet is committed to processing withdrawals as quickly as possible. Here are the withdrawal guidelines you need to know:
Withdrawals for fully verified accounts (KYC complete) are processed within 15 to 30 minutes. For accounts that have not completed KYC, processing may take up to 24 hours while verification is carried out.
Withdrawals must be made to a bank account or e-wallet registered under the same name as your sandibet account. Withdrawals to third-party accounts are not permitted. sandibet reserves the right to request additional documents for verification purposes before approving large withdrawal amounts.
Sandibet offers a range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to the following terms and conditions:
All bonuses awarded by sandibet are subject to specific wagering requirements that must be met before winnings from the bonus can be withdrawn. The wagering requirements for each promotion will be clearly stated in the specific terms of that promotion.
Each player is eligible to claim each bonus type once only, unless otherwise stated in the promotion terms. Any attempt to claim the same bonus through multiple accounts will be considered fraud and will result in the termination of all accounts involved.
All bonuses have a set validity period. Bonuses not used within the validity period will expire automatically and cannot be recovered. The validity period for each bonus will be stated in the relevant promotion terms.
Sandibet reserves the right to modify, suspend, or cancel any promotion or bonus at any time. sandibet's decisions regarding bonus eligibility and dispute resolution are final.
All games on sandibet use a Random Number Generator (RNG) system certified by independent auditing bodies to ensure the fairness of every game outcome. The following general rules apply to all games:
As part of our commitment to platform security and compliance with international regulations, sandibet conducts a Know Your Customer (KYC) process for all members.
To complete the KYC process, you will need to provide the following documents:
The KYC review process is typically completed within 24 to 48 hours after all required documents have been received. Our team may contact you if additional information is needed to complete the verification process.
Sandibet takes your privacy very seriously. All personal information you provide to us is collected, stored, and processed in accordance with Privacy Policy for full details.
In summary, we:
You may close your Sandibet account at any time by contacting our customer support team via live chat. Before closure, please ensure all pending withdrawals have been processed and no active bonus wagering requirements remain.
Sandibet reserves the right to suspend or terminate your account without prior notice if we detect or suspect:
In the event of termination due to a breach of terms, Sandibet reserves the right to forfeit any balance in the relevant account, subject to the outcome of our internal investigation.
Sandibet provides its gaming platform on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that it will be free from interruptions, delays, or technical errors.
Sandibet shall not be held liable for:
Gambling involves real financial risk. Please play responsibly and only wager money you can afford to lose. Visit the Responsible Gaming for more information on the self-exclusion tools available.
Sandibet reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on our website along with the date of the last amendment.
Your continued use of the sandibet platform after any amendments are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to ensure you are always up to date with the latest version.
If you have any questions regarding these Terms and Conditions, please contact the sandibet customer support team via our 24/7 live chat available on our website. Our team is ready to assist you at any time.
Register a free Sandibet account today and enjoy a welcome bonus of up to RM 800 with over 500 games available for Malaysia players.